Business Continuity, Disaster Recovery, Crisis and Risk Management from Visor Consultants

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The Visor Team

Members of the Visor team have won four prestigious Business Continuity awards and are as follows:

Peter Power

PETER POWER, Managing Director

BA FBCI FIRM JP

Peter Power has been Managing Director since 1995. He regularly helps organisations to plan and deliver highly successful scenario based exercises as well as workshops, leadership courses and motivation sessions and is one of the most requested speakers on Resilience/Crisis and Business Continuity (BC) management who often appears on TV and radio in the UK and other countries. He is specifically quoted on the BBC web site in relation to his role at the scene of several previous major incidents in the UK.

Peter has considerable front-line experience of many real crises and is very well known as an authoritative and entertaining presenter and writer. His research on crisis decision making is quoted in the UK Government (Cabinet Office) Guide on Integrated Emergency Management and he is the author of many advice guidebooks including the original UK Govt. (DTI) booklet ‘Preventing Chaos in a Crisis' and the British Bankers Association guide on Crisis Management within their Business Continuity advice booklet. He is a founder member of the UK judging panel for BC Awards and sits on the British Standards Institute/Cabinet Office working party on Crisis Management. He was also a member of the IPPR Resilience subgroup within the UK Security Review Commission.

He is a Special Advisor to a number of key organisations including the Canadian Centre for Emergency Preparedness and BC Institute London Forum. Peter is also listed in the UK Register of Expert Witnesses and occasionally lectures at Reading and Southampton Universities. He was a previous award winner for BC ‘Personality of the Year’ 2000 and ‘Lifetime Achievement’ 2006 (members of the Visor Consultants team have so far won 4 separate BC awards).

In his previous career Peter was responsible for setting up the multi agency operational management structure at the London Kings Cross underground station fire 1987. He was also seconded to the Anti Terrorist Branch and was the deputy forward control coordinator at the Libyan People Bureau siege, as well as leading the team behind the existing police street philosophy for dealing with terrorist bombs. He is also the primary author / promulgator of the present UK emergency services methodology Gold, Silver & Bronze which is now used extensively across many organisations in the public and private sectors. It has become the most commonly applied operational command system used by the majority of businesses as well as the emergency services.

Peter Power at the 2006 Business Continuity AwardsPeter is a Fellow of the Chartered Management Institute, Fellow of the Emergency Planning Society, Fellow of the Business Continuity Institute and Fellow of the institute of Risk Management. He is also as a member of the Guild of Freemen of the City of London. In 2009 he won the BCM ‘Best Contribution to the Profession’ (London) award.

Above: Peter Power (middle) at the 2006 Business Continuity Awards.

Links to some of Peter's publications / media appearances:

David Bawtree

DAVID BAWTREE, Technical Director

CB Ceng DL

David Bawtree has been the Technical Director of Visor Consultants for the past nine years. He was previously the Civil Emergencies Adviser to the Home Office, retiring from this post in October 1997. His task at the Home Office was to learn from the misfortunes from others so that the planning for and response to disasters in the UK would be the more effective. He travelled widely at home and overseas, attending and learning from such incidents as the sarin gas attack on the Tokyo underground, the Estonia ferry disaster, the Mull of Kintyre and Dunkeswick air crashes, flood incidents at Towyn and Chichester, London, Manchester and Northern Ireland terrorist incidents, the Southall rail crash and the Dunblane shootings.

During his time in the Home Office David's advice to Ministers resulted in significant improvements to local and national civil protection arrangements and protocols. He was the author of three widely recognised publications, "Dealing with Disaster", "How resilient is your business to disaster" and "Why exercise your disaster response". He attended and spoke at a wide range of civil protection seminars, at home and overseas, and was involved with the planning for and assessment of all forms of exercise, from table top to major international events.

Prior to his appointment at the Home Office David spent 38 years in the Royal Navy, retiring in the rank of Rear Admiral. In 2001 he retired from the appointment of Chairman of Portsmouth Hospitals NHS Trust, one of the largest acute hospitals in the country, and presently combines his work of occasional advice to government, industry, local authorities and the emergency services with leading a team to build the largest square-rigged adventure training and research sailing ship in the world. David is Chairman of HMS Warrior (1860) and of the Portsmouth Grammar School Governors.

Kathryn Halloway

KATHRYN HOLLOWAY, Media Skills Consultant

BA (Hons)

Kathryn Holloway has worked as a broadcaster and journalist since 1983. In 2005 she joined Visor as our Media Skills Consultant.As a television reporter she covered stories for news services such as ITN, TV-am, Sky News and Tyne Tees Television, reporting from crisis scenes including the Lockerbie explosion, Piper Alpha oil platform blaze and the Zeebrugge disaster.

As a presenter, she has anchored live national news, breakfast and daytime television, terrestrially and on satellite, as well as radio news discussion shows for both LBC and Talk Radio. She continues to write national news features, principally for The Daily and Sunday Express.As an advisor in the release of public information and a media trainer she has previously run courses at the UK Government Emergency Planning College, MOD, Department of Trade and Industry and City of London Police.

She recreates the key external pressure of the media in Business Continuity exercises including the Army's national civil emergency simulations. Kathryn can also provide direct highly effective Crisis Communications Media Plans.

Dr Anne Eyre

DR. ANNE EYRE, Specialist Consultant

BA Ph.D

Dr Anne Eyre is a sociologist specialising in stress, trauma and disaster management. She provides lecturing, training and consultancy services for various organisations planning for and responding to incidents, including those involving sudden, traumatic and mass death. This has included coordinating the Tsunami Support Network established by the British Red Cross Society after the Boxing Day Disaster 2004.

Anne has provided consultancy to the Humanitarian Assistance Unit within the Department for Culture, Media and Sport and produced two research reports – a literature review on the needs of people in emergencies (2006) and a survey of capability in humanitarian assistance across the UK (2007). In 2006 Anne was awarded a Travelling Fellowship by the Winston Churchill Memorial Trust and spent time in New York and New Jersey examining community support strategies after the terrorist attacks in September 2001.

Anne belongs to a number of national and international research and practitioner organisations specialising in trauma, crisis and disaster management. She has served on the Executive Committee of the Institute of Emergency Management and is joint Vice-Chair of Disaster Action. Anne is the founder and convenor of the Disasters Study Group which has been established through the British Sociological Association. She has published widely in both academic and practitioner journals.

David Krupski

DAVID KRUPSKI, Project Manager

BSc (Hons)

David has held several senior positions in major City institutions and had control over major budget projects. His experience ranges from retail banking, through power and commodity trading and regional management of business continuity management (BCM) functions for bulge bracket banks.

He was previously head of Strategy for BCM responsible for the development of thought leadership within the BCM space. This includes assessment of the current state of BCM in Barclays and the development of strategic themes to address and remediate any gaps between business aspiration and provision. Prior to that he was European BCM Programme Manager at Deutsche Bank Responsible for the management of BCM in 46 locations throughout EMEA. His role ranged form on-site reviews through to the provision of extensive management information for regional and global steering committees. He was also responsible for the development and maintenance of the programme plan for the UK and Euro site locations.

David also spent several years at Credit Suisse First Boston where he was responsible for the provision of BCM solutions for all CSFB European Branch locations (19 branches throughout EMEA including Moscow, Paris, Frankfurt and Milan). There were two streams of work - business analysis (business recovery requirements and plan development) and IT DR (deployment of critical disaster recovery systems). The role works closely with management at the most senior level of the Firm in both the Front and Back Office.

During this time David managed a budget of over $40 million pa. This covered: the deployment of applications into CSFB remote data centres and the maintenance of business recovery sites. Responsibility for a 1,200-seat recovery site in London - via a third party supplier - and a number of CSFB dedicated facilities including Moscow and Warsaw.

Duncan Pinkerton

DUNCAN PINKERTON, Technical Specialist

Duncan has a computing degree from Manchester University and started his computing career as an analyst/programmer at Coopers and Lybrand. From there he joined JPMorgan working as technical lead on their global banking system and during this time he became involved in design of operations and recovery. He left to start and run his own software house specialising in trading information systems, market data ticker plants and feed handlers and automated trading systems. This culminated in a project to identify the key applications, and their inter dependencies for UBS London; and finally the specification of their recovery processes and their implementation.

Once completed Duncan returned to JPMorgan and worked in Brussels as the technical lead on their global custody system, when this was completed he returned to London to lead the server and storage product management teams. As storage product manager he was responsible for all storage strategy, global procurement and operations using in house or outsourced resources as appropriate. Because storage is fundamental to any recovery process he became increasingly involved in the global data centre strategy and network architecture especially wide area storage networks and replication. In 2007 he joined a private company as IT Director to bring banking level resilience to a high volume, low margin smaller company. This involved active-active cross site virtualisation and split site telephony.

Simon Honey

SIMON HONEY, Information Security Specialist

Simon Honey is our Information Security specialist and has been a senior Business Continuity, Information Security and Risk Manager since 1995. He is one of the authors of the British Information Security Management Standard (BS779) and has over 20 years experience in the Financial Services and Consultancy industry delivering IT and Risk as a business partner to enhance the bottom line through a hands-on approach that has saved costs.

He presently chairs the British Standards working party on Business Recovery Management (BS25888) as well as being a co-opted expert for the development of the Business Continuity Management standard (BS25999) and the IT Service Continuity Management standard (BS25777). Simon joined the investment bank - Mitsubishi UFJ Securities International in 2002 as Director and EMEA Head of Business Continuity, whilst there he headed the IT and business risk programme at the time when the bank relocated to a new purpose built location in the City. This involved identifying and minimizing risks to ensure that the £30M relocation was completed without any loss of business.

He is a Certified Business Continuity Professional (MBCI), Certified Management Consultant (CMC), Chartered Engineer (CEng), member of The Emergency Planning Society (EPS) and a Freeman of the Worshipful Company of Information Technologists.Simon also specialises in running both crisis management and site wide disaster recovery exercises involving the emergency services, the media and financial institutions.

© Visor Consultants 2008